LSTAR has determined that many members were automatically authenticated into the BrokerBay/Supra One system and therefore are not fully aware they have subscribed. Due to this, the system has automatically assigned a PIN instead of letting members choose their own.
Because of this, many members don’t know that there is a specific BrokerBay/Supra One PIN and are using their old Supra PIN, which won’t work.
LSTAR members can open Supra lockboxes directly through the Supra One app, which brings together the features of the former BrokerBay and Supra apps into a single, streamlined platform. By keeping key access, showing management, and related tools all in one place, Supra One helps simplify everyday tasks. This page serves as a quick reference to support members in navigating and using Supra One effectively.
Your Matrix™ workspace is getting more powerful on Wednesday, August 20. The latest update makes it easier to work on any device, track client activity in real time, search faster, and personalize your workspace with your own branding.
A new feature is coming to Add/Edit. This new function will make adding and editing listings easier and faster. Starting on Wednesday, August 13, you can search by Co-operating Salesperson and the system will autofill the Co-operating Brokerage info.
LSTAR continues to receive complaints regarding listings placed in incorrect Municipality, Community and even Area. In many cases, this is due to lack of verification. In others, it’s an attempt to gain broader exposure by listing a property in a more desirable or high-traffic location.
When listing a condominium, it’s essential to understand and comply with the lockbox rules set by each Property Management Company. Requirements can vary by building, and failing to follow them could result in penalties or the removal of your lockbox. Here are some important guidelines to keep in mind.
We’re pleased to share that PropTx will be implementing an enhancement to the Add/Edit system. This upgrade will allow Listing Salesperson 2, 3 and 4 to edit and update listing status changes, subject to the permission levels assigned by your Brokerage.
At a recent LSTAR Brokers meeting, members discussed the City of London’s concerns about sign placement. REALTORS® are reminded to follow local bylaws to avoid fines and reduce visual clutter.
Before uploading any image to the MLS® System, every member must understand and follow key compliance requirements. Please carefully review the points below to avoid MLS® Rule infractions.
Random Audits are exactly what they sound like – completely random. LSTAR conducts these audits without any intention to target or single out any specific member. The process is designed purely for compliance and quality assurance, ensuring that all documentation is accurate and up to standard.
We would like to acknowledge the Indigenous Peoples in whose traditional territory we work and live: the Anishinabek; the Haudenosaunee; and the Lunaapeew. The three distinct First Nations communities within the Middlesex-London area are: Chippewas of the Thames First Nation; Oneida Nation of the Thames; and Munsee-Delaware Nation. We acknowledge the many longstanding treaty relationships between Indigenous Nations and Canada – including the London Township Purchase of 1796 between the Anishinabek and the Crown. This territory is now home to many First Nations, Metis, and Inuit peoples.
Each of us must honour these relationships, and we all have a responsibility to reconcile.
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